Faq's
Find quick answers to common questions about orders, shipping, returns, and more. Need help? Contact our support team!
Shopping
Get detailed information about our shipping methods, delivery timelines, and order handling. We aim to deliver your products safely and on time across Pakistan.
What is the delivery time for orders placed on Mobile Direct PK?
We offer delivery across Pakistan. Orders are usually delivered within 2 to 5 business days, depending on your location.
What are the delivery charges?
Our delivery charges range between PKR 150 to PKR 300, depending on the weight and location of your order.
Can I track my order?
Yes, once your order is shipped, we will send you a tracking number via email so you can monitor your delivery status.
Do you offer cash on delivery (COD)?
Yes, we offer Cash on Delivery across Pakistan for most products.
Account
Manage your orders with ease by creating an account. Track your purchases, save shipping details, and enjoy a personalized shopping experience with Mobile Direct PK.
Do I need to create an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track orders, manage returns, and access exclusive offers.
How do I create an account on Mobile Direct PK?
Click on the “Account” icon or button on our website, enter your name, email, password, and you're ready to go!
Is my personal information secure on your site?
Yes, we prioritize your privacy and use secure encryption protocols to protect all user data. Please read our Privacy Policy for more details.
Can I update my address and contact details after placing an order?
You can update your details from your account dashboard. If the order is already placed, contact us immediately so we can update the shipping info before dispatch.